Growth retainers

Invoices for Shopify growth retainers are issued on the 1st of each month. Payment is due by the 14th of the month, or the Friday before if the 14th falls on a weekend. This billing structure keeps monthly support consistent and ensures uninterrupted Shopify development, optimisation, and growth work for your online store.

Our Shopify growth retainer pricing is fixed and non-negotiable. Each package is carefully structured based on the level of expertise, time allocation, and strategic support required to deliver consistent results for online merchants.

This ensures:

• Transparent and predictable monthly costs
• Fair pricing across all clients
• The ability to allocate the right resources to your store
• Consistent service quality and response times

By keeping pricing fixed, we’re able to focus fully on delivering measurable ecommerce growth rather than adjusting scope or quality to fit custom pricing. This approach allows us to maintain long-term partnerships built on clarity, trust, and performance.

Shopify growth retainers are ideal for:

• Online merchants already selling on Shopify
• Growing ecommerce brands looking to scale sustainably
• Merchants who need ongoing development, optimisation, and strategic support
• Store owners who want a proactive Shopify agency, not one-off fixes

If your store is live and you want consistent improvements month after month, a growth retainer is a strong fit.

Yes. Shopify growth retainers are specifically designed for merchants selling on Shopify. This ensures all development, optimisation, and strategy work is handled by specialists who understand Shopify’s ecosystem, limitations, and growth opportunities.

Yes. Retainer hours are flexible and can be used across any Shopify-related work the agency offers. This allows you to prioritise what matters most each month — whether that’s CRO, development, design, or strategic growth tasks.

For most growing ecommerce brands, yes. One-off projects solve isolated problems, while a growth retainer allows:

• Ongoing optimisation based on real customer data
• Faster turnaround for improvements
• Long-term strategic planning
• Consistent development without repeated onboarding

This makes retainers more cost-effective and impactful over time for serious online merchants.

By working on your store continuously, a Shopify growth retainer helps:

• Improve conversion rates
• Reduce friction in the customer journey
• Optimise product pages and checkout
• Improve site speed and usability
• Test and implement growth strategies over time

This ongoing approach allows data-driven improvements that compound, rather than relying on one-off projects.

A Shopify growth retainer gives you flexible access to a wide range of ecommerce services, including:

• Shopify development and technical improvements
• Conversion rate optimisation (CRO)
• UX and UI design improvements
• Speed and performance optimisation
• Shopify theme customisation
• Email and on-site conversion improvements
• Strategic ecommerce growth planning

Your monthly hours can be allocated to the areas that will have the biggest impact on your store.

Yes - hours included in your monthly retainer can be used on any services the agency offers (design, development, optimisation, marketing tasks, etc.). This gives flexibility to prioritise what’s most important for your store’s growth.

Getting started is simple:

1. Choose the retainer level that fits your business goals
2. Complete onboarding and share access to your Shopify store
3. Define priorities and growth objectives
4. Begin monthly optimisation and development work

This approach allows your store to improve continuously from month one.